Description
All the benefits of wool, plus soft, squishable support similar to a down-feather product. Our most versatile pillow, tiny puffs of wool encased in a zippered case of organic cotton sateen can be adjusted for maximum comfort. Wool puffs have more substance than down, meaning they can take a shape and hold it. You can easily add or remove puffs to tailor the pillow to your exact comfort level.
Specifications
| Standard | 20 x 24 in, wool weight 33 oz |
|---|---|
| Queen | 20 x 29 in, wool weight 39 oz |
| King | 20 x 35 in, wool weight 45 oz |
| Fill | Tiny puffs of wool, adjustable |
| Case | Zippered organic cotton sateen |
Care
Sunning your pillow periodically will keep it refreshed and revitalize the wool. To freshen your Wooly Down after extended use, simply unzip the case and separate the puffs to restore the fill to its original fluffiness. The fill is not washable, but the wool puffs can be removed and the case washed. Machine wash case in cold water and line dry or tumble dry low.
Holy Lamb Organics Shipping, Delivery & Returns
Our standard Shipping Policy and Return and Refund Policy cover this product. Because it is handmade to order, Holy Lamb Organics sets some terms that differ from those, and where they differ, the terms below govern.
Delivery
- Handmade in Washington. Allow 1 to 2 weeks before it ships, then transit time.
- Ships within the continental United States.
Cancellations and returns
- Contact Motion Theory Labs before your order ships if you need to cancel.
- Returns must be requested within 30 days of the ship date. The pillow must be unused and in its original packaging, and a return authorization is required before anything is sent back.
- Approved returns are subject to our 25% restocking fee.
Our Shipping Policy
All orders ship via the method best suited to the size and weight of the product. Smaller items ship via standard parcel carriers. Large items such as saunas and fitness equipment ship via LTL freight and require a scheduled delivery appointment.
- Free shipping on every order in the Continental U.S. (excludes AK/HI), including freight delivery on large equipment. Nothing is added at checkout
- Freight deliveries are curbside unless otherwise noted
- You will be contacted to schedule a delivery appointment for freight orders
- Inspect all items carefully upon delivery before signing. Note any visible damage on the delivery receipt before the driver leaves — failure to note damage at delivery may affect your ability to file a claim
- For shipping questions, contact us at support@motiontheorylabs.com
Our Return Policy
We stand behind the products we carry and want you to be confident in every purchase.
- Most items are eligible for return within 30 days of delivery in original, unopened condition, less a 25% restocking fee
- Large freight items (saunas, fitness equipment) must be unopened and in original packaging to be eligible for return. A 25% restocking fee applies to all approved returns, and you pay return shipping, including freight. Once opened, they are not eligible for return or refund.
- Defective or damaged items are handled through the manufacturer warranty process — contact us at support@motiontheorylabs.com and we will assist
- Return shipping costs are the responsibility of the customer unless the item arrived damaged or defective
- For return requests, contact us at support@motiontheorylabs.com before sending anything back
