Description
This simple pillow may be all the support you need, or just the right supplement to your standard pillow. Sturdy yet comfortable, it provides great neck support for back or side sleeping. The certified-organic neck roll is also versatile. Place it across the small of your back for a little extra support while sitting up in bed reading, or position it under your knees. Made with 15 oz. of organic wool in an organic sateen cover, the neck pillow measures 5" x 23" and comes with a 7" x 25" sateen case. This product efficiently utilizes materials left over from the production of our larger items, in keeping with our zero-waste philosophy.
This product ships in a sturdy cardboard box secured with paper tape. We don't use plastic wrap or synthetic packing materials in the box.
Specifications
| Size | 5 x 23 in |
|---|---|
| Fill | 15 oz of organic wool |
| Cover | Organic sateen |
| Included | 7 x 25 in sateen case |
Care
Sunning your pillow periodically will keep it refreshed and revitalize the wool. Neck roll is spot clean only. Separate case is machine washable in cold water. Line dry or tumble dry low.
The scent of wool - Our wool, both natural and organic, is cleaned and processed naturally without the use of harsh chemicals. That's why you may notice the mild sweet scent of sunny farm pastures when you receive your new wool product. The wool retains 1% of the naturally occurring lanolin oil, which helps condition the fibers and keep them fluffy and soft for years to come. Most customers find the scent dissipates within a few days.
Holy Lamb Organics Shipping, Delivery & Returns
Our standard Shipping Policy and Return and Refund Policy cover this product. Because it is handmade to order, Holy Lamb Organics sets some terms that differ from those, and where they differ, the terms below govern.
Delivery
- Handmade in Washington. Allow 1 to 2 weeks before it ships, then transit time.
- Ships within the continental United States.
Cancellations and returns
- Contact Motion Theory Labs before your order ships if you need to cancel.
- Returns must be requested within 30 days of the ship date. The pillow must be unused and in its original packaging, and a return authorization is required before anything is sent back.
- Approved returns are subject to our 25% restocking fee.
Our Shipping Policy
All orders ship via the method best suited to the size and weight of the product. Smaller items ship via standard parcel carriers. Large items such as saunas and fitness equipment ship via LTL freight and require a scheduled delivery appointment.
- Free shipping on every order in the Continental U.S. (excludes AK/HI), including freight delivery on large equipment. Nothing is added at checkout
- Freight deliveries are curbside unless otherwise noted
- You will be contacted to schedule a delivery appointment for freight orders
- Inspect all items carefully upon delivery before signing. Note any visible damage on the delivery receipt before the driver leaves — failure to note damage at delivery may affect your ability to file a claim
- For shipping questions, contact us at support@motiontheorylabs.com
Our Return Policy
We stand behind the products we carry and want you to be confident in every purchase.
- Most items are eligible for return within 30 days of delivery in original, unopened condition, less a 25% restocking fee
- Large freight items (saunas, fitness equipment) must be unopened and in original packaging to be eligible for return. A 25% restocking fee applies to all approved returns, and you pay return shipping, including freight. Once opened, they are not eligible for return or refund.
- Defective or damaged items are handled through the manufacturer warranty process — contact us at support@motiontheorylabs.com and we will assist
- Return shipping costs are the responsibility of the customer unless the item arrived damaged or defective
- For return requests, contact us at support@motiontheorylabs.com before sending anything back
