Orders typically ship within 1 to 3 business days, with transit times of 5 to 8 business days. That means you can expect delivery within 6 to 11 business days from your order date. Every shipment includes tracking so you can follow your package in real time.

We offer free shipping on most orders within the Continental U.S. (excludes AK/HI). Orders ship via USPS, UPS, or FedEx based on your destination and package size. For full details, please visit our Shipping Policy page.

We want you to be completely satisfied with your purchase. If something is not right, please contact our support team and we will walk you through the return process. For complete details on eligibility and timelines, check our Returns & Exchanges policy page.

We do our best to accommodate exchanges when inventory allows. Reach out to our team at support@motiontheorylabs.com with your order number and the model you are interested in. We will work with you to find the best solution as quickly as possible.

Each product page includes detailed dimensions, specifications, and recommended room sizes to help you plan. If you need guidance on which reformer, cold plunge, or infrared sauna fits your home setup, our team is happy to provide personalized recommendations over email or phone.

Maintenance varies by product. Cold plunges typically need regular water changes and filter upkeep, while infrared saunas require periodic wipe-downs and occasional inspection of heating elements. Every product ships with a care guide, and our support team can answer specific maintenance questions anytime.

Sales tax, if applicable, is calculated and displayed at checkout.