Description
The Full Track Queen Studio Pilates Reformer is Core Collab's studio-grade reformer with a sliding full-track footbar system — giving instructors and serious home users a longer range of footbar positions than a fixed-bar reformer allows.
Shipping Notice: Ships direct from Core Collab's Fort Worth, TX operations. In-stock orders arrive in 3–5 business days; custom finishes take 8–12 weeks. Freight is included — no separate shipping charge at checkout.
Specifications
- Resistance: 6 plated commercial-quality springs (3 heavy, 2 medium, 1 light)
- Footbar: Sliding full-track system, commercial-grade
- Frame: Commercial-grade aluminum
- Carriage: 8-wheel, ABEC 7 bearings, premium padded foam
- Includes: Reformer box and jumpboard
Warranty
Every Core Collab reformer is backed by the manufacturer's direct warranty — no registration required, no third party involved.
- 10 years on the frame
- 2 years on all moving parts
- Warranty claims handled directly between Core Collab and you — reach them at hello@thecorecollabusa.com
Shipping
All orders ship via the method best suited to the size and weight of the product. Smaller items ship via standard parcel carriers. Large items such as saunas and fitness equipment ship via LTL freight and require a scheduled delivery appointment.
- Free shipping on every order in the Continental U.S. (excludes AK/HI), including freight delivery on large equipment. Nothing is added at checkout
- Freight deliveries are curbside unless otherwise noted
- You will be contacted to schedule a delivery appointment for freight orders
- Inspect all items carefully upon delivery before signing. Note any visible damage on the delivery receipt before the driver leaves — failure to note damage at delivery may affect your ability to file a claim
- For shipping questions, contact us at support@motiontheorylabs.com
Returns
We stand behind the products we carry and want you to be confident in every purchase.
- Most items are eligible for return within 30 days of delivery in original, unopened condition, less a 25% restocking fee
- Large freight items (saunas, fitness equipment) must be unopened and in original packaging to be eligible for return. A 25% restocking fee applies to all approved returns, and you pay return shipping, including freight. Once opened, they are not eligible for return or refund.
- Defective or damaged items are handled through the manufacturer warranty process — contact us at support@motiontheorylabs.com and we will assist
- Return shipping costs are the responsibility of the customer unless the item arrived damaged or defective
- For return requests, contact us at support@motiontheorylabs.com before sending anything back
What People Like
Aggregated from published reviews across the web, so the rating reflects every buyer, not just Motion Theory Labs customers.
Users find the reformer to be a high-quality, studio-grade piece of equipment that offers a smooth and quiet user experience. It is praised for its robust construction, smooth carriage glide due to its 8-wheel system with ABEC 7 bearings, and heavier-than-average spring resistance, which is ideal for strength-based training. The inclusion of a Reformer Box and Jumpboard adds versatility, making it suitable for both professional instructors and serious home users. While the primary focus is on its professional capabilities, some users mention a desire for a slightly softer carriage or additional features like swivel wheels for easier folding.
- Studio-gradePraised for its professional quality and build, comparable to commercial machines.
- Smooth glideFeatures an 8-wheel carriage with ABEC 7 bearings for an ultra-smooth and silent ride.
- Versatile resistanceOffers 6 commercial-quality springs with a heavier system than most, ideal for strength training.
- Includes accessoriesComes with a Reformer Box and Jumpboard for expanded programming.
- Durable buildDescribed as extremely well-built and elegant.
- ComfortableFeatures an extra-wide ergonomic carriage with premium padded foam.
- Carriage firmnessSome users find the carriage to be a bit hard or thin.
- Folding wheelsA desire for swivel wheels for easier maneuvering when folded.
A Post-Delivery Call
Freight is not parcel delivery. The window to report damage is short, often 24 to 48 hours from the moment you sign, and on some products transit damage is not covered by the manufacturer's warranty at all. The exact terms for this product are in the Shipping and Delivery section below.
That Window Is Why We Do Two Things Rather Than One
What We Send, and What the Call Covers
When your order ships, we send you a written inspection guide. How many boxes to expect, what it should look like coming off the truck, what to photograph, and what to note on the delivery receipt before you sign. A clean signature on a damaged shipment is what makes a claim hard to win, and you are entitled to refuse a damaged delivery, which is worth deciding before delivery day rather than with a driver waiting.
After it arrives, we call you. We schedule that call inside the reporting window rather than whenever is convenient, because once the window closes there is nothing left to do. It covers three things:
- That it arrived, and arrived intact. We go through what came off the truck and what you found when you checked it.
- Anything that did not. If there is damage, we take it from there. What to photograph, what to file, and we deal with the carrier.
- Who to contact for what. Warranty claims go directly to the manufacturer and we give you the name. Anything to do with delivery, freight, or damage in transit comes to us and we handle it.
Ten to fifteen minutes depending on what we find, included on every freight order. We schedule it, you do not have to chase us.
