All orders ship via the method best suited to the size and weight of the product. Smaller items ship via standard parcel carriers. Large items such as saunas and fitness equipment ship via LTL freight and require a scheduled delivery appointment.
Free shipping on every order in the Continental U.S. (excludes AK/HI), including freight delivery on large equipment. Nothing is added at checkout
Freight deliveries are curbside unless otherwise noted
You will be contacted to schedule a delivery appointment for freight orders
Inspect all items carefully upon delivery before signing. Note any visible damage on the delivery receipt before the driver leaves — failure to note damage at delivery may affect your ability to file a claim
We stand behind the products we carry and want you to be confident in every purchase.
Most items are eligible for return within 30 days of delivery in original, unopened condition, less a 25% restocking fee
Large freight items (saunas, fitness equipment) must be unopened and in original packaging to be eligible for return. A 25% restocking fee applies to all approved returns, and you pay return shipping, including freight. Once opened, they are not eligible for return or refund.
Defective or damaged items are handled through the manufacturer warranty process — contact us at support@motiontheorylabs.com and we will assist
Return shipping costs are the responsibility of the customer unless the item arrived damaged or defective
