Description
The MSpa Cocoon is a different kind of portable spa. Instead of an inflatable shell, it is built from 10cm high-density foam panels wrapped in a soft, textile-inspired exterior, giving it the insulated, solid feel of a permanent spa with the drop-and-go convenience of a portable. It is one of MSpa's best-selling designs in Europe, and it is easy to see why the moment you step in.
The foam-panel construction does real work: it holds heat far better than a standard inflatable, which means lower running costs and faster reheats. Inside, 138 variable-speed air jets wrap you in all-around bubbles, a 1,350W heater brings the water to a true 104°F, and a UVC sanitizer with smart filtration keeps maintenance low. App control lets you warm it up from your phone, and an insulated thermal cover comes included.
Free Shipping: Ships free from MSpa's U.S. warehouse. The delivery carrier will contact you to schedule your delivery day and time. Delivery scheduling is arranged directly by the carrier and is outside our control.
Specifications
- Series: Verto Series
- Capacity: Up to 6 adults
- Construction: 10 cm high-density EPE foam panels, textile-inspired exterior
- Dimensions: 70.9" W × 26" H (180 × 65 cm)
- Water Capacity: 224 gal / 850 L
- Air Bubbling Jets: 138, variable speed · 700W, 3 levels (300 / 450 / 700W)
- Heater: 1,350W · up to 104°F (40°C)
- Heating Rate: 2.3–3.0°F per hour
- Control: All-in-one control box + MSpa Link 2.0 App
- Power: 110–120V / 60Hz
- Sanitation: UVC sanitizer + smart filtration
- Included Tech: Anti-icing system, energy-saving timer, antibacterial fabric, child safety lock
- Included: Insulated thermal cover
- Net Weight: 95.7 lb
Warranty
The MSpa Cocoon is covered by MSpa's limited warranty against manufacturing defects, valid for the original owner from the date of purchase.
| Component | Coverage Period |
|---|---|
| Spa Pool / Liner | 12 Months |
| Electrical Parts (Control Box & Heater) | 12 Months |
| Not Included | Freight/transit damage, abuse or misuse, improper maintenance, unauthorized repairs or alterations, commercial or rental use, and normal wear. |
Warranty conditions:
- Applies to the first owner only and is non-transferable.
- For home use only — commercial or rental use voids the warranty.
- Keep your original proof of purchase — it is required for any warranty claim.
- We recommend registering your spa with MSpa after delivery.
Warranty service is handled by MSpa directly. Register your spa with MSpa after delivery, then use MSpa’s Support Center to locate your local service provider. Keep your original proof of purchase, as it is required for any claim.
MSpa Return Policy
Because of the size and nature of this product, returns are subject to the following conditions:
- Item must be unused, unopened, and in its original packaging to qualify for a return.
- Returns must be requested within 14 days of delivery.
- A restocking fee applies to approved returns, and return shipping is the customer's responsibility.
- Once opened or filled, the item is not eligible for return or refund.
- Defective or damaged items are handled through the MSpa warranty process — see the Warranty tab above.
- A return authorization is required before shipping any item back.
Questions? Contact support@motiontheorylabs.com before placing your order.
Shipping
All orders ship via the method best suited to the size and weight of the product. Smaller items ship via standard parcel carriers. Large items such as saunas and fitness equipment ship via LTL freight and require a scheduled delivery appointment.
- Free shipping on every order in the Continental U.S. (excludes AK/HI), including freight delivery on large equipment. Nothing is added at checkout
- Freight deliveries are curbside unless otherwise noted
- You will be contacted to schedule a delivery appointment for freight orders
- Inspect all items carefully upon delivery before signing. Note any visible damage on the delivery receipt before the driver leaves — failure to note damage at delivery may affect your ability to file a claim
- For shipping questions, contact us at support@motiontheorylabs.com
Our Return Policy
We stand behind the products we carry and want you to be confident in every purchase.
- Most items are eligible for return within 30 days of delivery in original, unopened condition, less a 25% restocking fee
- Large freight items (saunas, fitness equipment) must be unopened and in original packaging to be eligible for return. A 25% restocking fee applies to all approved returns, and you pay return shipping, including freight. Once opened, they are not eligible for return or refund.
- Defective or damaged items are handled through the manufacturer warranty process — contact us at support@motiontheorylabs.com and we will assist
- Return shipping costs are the responsibility of the customer unless the item arrived damaged or defective
- For return requests, contact us at support@motiontheorylabs.com before sending anything back
A Post-Delivery Call
Freight is not parcel delivery. The window to report damage is short, often 24 to 48 hours from the moment you sign, and on some products transit damage is not covered by the manufacturer's warranty at all. The exact terms for this product are in the Shipping and Delivery section below.
That Window Is Why We Do Two Things Rather Than One
What We Send, and What the Call Covers
When your order ships, we send you a written inspection guide. How many boxes to expect, what it should look like coming off the truck, what to photograph, and what to note on the delivery receipt before you sign. A clean signature on a damaged shipment is what makes a claim hard to win, and you are entitled to refuse a damaged delivery, which is worth deciding before delivery day rather than with a driver waiting.
After it arrives, we call you. We schedule that call inside the reporting window rather than whenever is convenient, because once the window closes there is nothing left to do. It covers three things:
- That it arrived, and arrived intact. We go through what came off the truck and what you found when you checked it.
- Anything that did not. If there is damage, we take it from there. What to photograph, what to file, and we deal with the carrier.
- Who to contact for what. Warranty claims go directly to the manufacturer and we give you the name. Anything to do with delivery, freight, or damage in transit comes to us and we handle it.
Ten to fifteen minutes depending on what we find, included on every freight order. We schedule it, you do not have to chase us.
