Description
Hydrow's heavy-duty under-machine mat gives your rower a dedicated footprint. It protects the floor beneath the machine, helps keep workout noise down, and is built to hold up to high-intensity sessions while sitting neatly in a home space.
Specifications
| Product | Hydrow Machine Mat |
|---|---|
| SKU | MTLONG21 |
| Dimensions | 3 ft × 7.5 ft × 1/8 in |
| Use | Under-machine floor protection and noise reduction |
Warranty
The mat carries Hydrow's 1-year Limited Warranty for Accessories and Replacement Parts against defects in materials and workmanship, and Hydrow honors it on purchases through authorized dealers like Motion Theory Labs. For a warranty claim, contact us at support@motiontheorylabs.com or reach Hydrow's customer support directly.
Hydrow Shipping, Delivery & Returns
Our standard Shipping Policy and Return and Refund Policy cover this product. Where the Hydrow-specific terms below differ, these terms govern.
Delivery
- Standard shipping is included in the price. The mat ships direct from Hydrow.
- Hydrow’s direct-website shipping offers are not included in this listing.
Inspection and support
- Check the mat when it arrives, and keep the packaging until everything has been checked. Report any damage or missing parts to Motion Theory Labs within 7 days of delivery, with your order number and photos. We work with Hydrow to arrange the replacement.
- For everyday product questions you can contact Hydrow’s customer support directly.
Returns and cancellations
Contact Motion Theory Labs before arranging a return or cancellation. Approved returns are subject to our 25% restocking fee and applicable return shipping costs.
Our Shipping Policy
All orders ship via the method best suited to the size and weight of the product. Smaller items ship via standard parcel carriers. Large items such as saunas and fitness equipment ship via LTL freight and require a scheduled delivery appointment.
- Free shipping on every order in the Continental U.S. (excludes AK/HI), including freight delivery on large equipment. Nothing is added at checkout
- Freight deliveries are curbside unless otherwise noted
- You will be contacted to schedule a delivery appointment for freight orders
- Inspect all items carefully upon delivery before signing. Note any visible damage on the delivery receipt before the driver leaves — failure to note damage at delivery may affect your ability to file a claim
- For shipping questions, contact us at support@motiontheorylabs.com
Our Return Policy
We stand behind the products we carry and want you to be confident in every purchase.
- Most items are eligible for return within 30 days of delivery in original, unopened condition, less a 25% restocking fee
- Large freight items (saunas, fitness equipment) must be unopened and in original packaging to be eligible for return. A 25% restocking fee applies to all approved returns, and you pay return shipping, including freight. Once opened, they are not eligible for return or refund.
- Defective or damaged items are handled through the manufacturer warranty process — contact us at support@motiontheorylabs.com and we will assist
- Return shipping costs are the responsibility of the customer unless the item arrived damaged or defective
- For return requests, contact us at support@motiontheorylabs.com before sending anything back
